I’m a Bank Teller: 9 Reasons Banking In-Person Is More Financially Savvy Than Banking Online

Laura Beck   Fri, May 17, 2024

Most of us do our banking completely online now. It’s just a fact of the digital age — when you can deposit a check right into your bank’s mobile app, what’s the point of trekking to a branch? However, veteran bank teller Rachael P. says we shouldn’t abandon in-person banking entirely.

 “There are still plenty of advantages to physically going into a branch,” Rachael shared. “Sure, digital banking is easy. But something can be lost when you have zero human interaction with your bank.”

While digital banking is booming, she believes making an effort to head into branches periodically can actually pay financial dividends. Here are the nine reasons you should consider in-person banking over banking online, according to a bank teller.

Catch Errors and Fraud Faster

“Something just feels more official when you’re looking at physical statements and documents rather than numbers on a screen,” Rachael said. “It makes it easier to identify errors, missing funds or potential fraud right away rather than just scrolling past it.”

Speaking to a real person can facilitate quicker resolution as well.

Tap Into Professional Expertise

“At the end of the day, we’re trained financial professionals who understand banking, regulations and money management inside and out,” she stated. “Sure, that internet chat rep seems friendly. But you’ll get way deeper insights by actually talking to someone face-to-face.”

Negotiate Better Rates and Fees

You’d be surprised what a teller or personal banker can do if you simply ask politely. Whether it’s lowering fees, getting a better interest rate or waiving penalties, simply walking into a branch gives you way more flexibility than online interactions.

Build Relationships and Get Personalized Service

“When you bank in person, we get to know you as a real individual,” Rachael explained. “Not just an account number. That allows us to treat you as a person and provide much more personalized service tailored to your specific needs and situation.”

Ask Questions More Easily

To Read More:

https://news.yahoo.com/finance/news/m-bank-teller-9-reasons-180015154.html